Can I change the apps notification sound?

If you are receiving leads via the Opcity App, no, you cannot change the notification tone that plays when you receive a lead alert. 

If you are not hearing the sound when a notification arrives, check your phone settings (within your phone, not inside the Opcity app) to be sure of the following:

  1. Phone ringer/ sound is ON
  2. Notification Permissions for the Opcity app are ON
  3. Data for the Opcity app is ON
  4. Location Services setting for the Opcity app is ON