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How do I update the lead status in my Lender portal?

Update your status by clicking "Edit" from the Pipeline tab of your Lender Dashboard.

It is important to move your clients through the Pipeline as you progress. You will be required to add a note when you change the status. These notes are private and not shared with the real estate agent or client except for PRE QUALIFIED. Notes entered with this status change are shared with the agent and client.

To update the status, click Edit from your Pipeline

pipeline1

Then, on the Client Detail page, click Update.

pipeline3

Select the appropriate status, add a note and save.

pipeline2