Once a live lead has been screened by our Inside Sales Representative (ISR), you will be sent a notification via text message with a clickable link.
To win the lead, simply click the click-to-claim link and you you will immediately be told if you've won the lead. If you have won the lead, we will call you within a minute or so.
If we are unable to introduce the live lead to a lender through a live transfer, it will be turned into a Warm Connection and assigned to a loan officer. You will receive a text alert and email notifying you have been assigned a Warm Connection.
More info: How leads are assigned
More info: Live transfers vs. warm connections
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