I received a message that said "Lead Already Claimed" and then I got a call anyway. Why?

Sometimes a lender will win a lead but will then not pick up their phone when Opcity attempts to transfer the live lead over.

In these cases, Opcity will call the next lender who clicked-to-claim the lead. This is another reason to click as fast as you can—even if you don't win, there is a chance that we could still call and connect you with the lead.